Frequently Asked Questions
At O’Henleys Auction LLC, we understand that selling or buying through an auction can raise many questions. Our FAQ section is designed to provide clear answers to the most common inquiries, helping you feel confident and informed throughout the process. Whether you’re a first-time seller, a seasoned bidder, or someone considering our clean-out services, these FAQs will guide you through what to expect.
FAQS
1. How do I schedule a consultation?
You can fill out our consultation form online or contact us directly by phone or email to book a free consultation.
2. What types of items do you accept for auction?
We accept a wide range of items including estate goods, antiques, collectibles, vehicles, tools, equipment, and real estate.
3. Do you offer clean-out services?
Yes, we provide professional clean-out services to prepare estates, homes, and businesses for auction.
*Estate / Business Clean Out Services*
Often used after a passing, relocation, foreclosure, or business closure. Services may include:
• Full Property Clean Out – Removing furniture, appliances, office equipment, inventory, and personal belongings.
• Sorting & Organizing – Separating valuable items from junk, helping families or businesses determine what to keep, sell, donate, or discard.
• Donation & Recycling – Coordinating drop-offs of usable items to charities, recycling centers, or auction houses.
• Deep Cleaning – Sweeping, vacuuming, and sanitizing to prepare the property for sale or rental.
• Storage & Moving Assistance – Packing and transporting items to storage units or new locations.
*Residential Clean Out Services*
Common for moving, downsizing, hoarding situations, or rental property turnover. Services may include:
• Junk & Debris Removal – Old furniture, broken appliances, mattresses, and household trash.
• Yard & Outdoor Clean Up – Clearing sheds, garages, attics, basements, and outdoor debris.
• Donation Pick-Up – Coordinating with charities for clothing, furniture, and other reusable items.
• Final Cleaning Touches – Sweeping, mopping, vacuuming, wiping down counters, shelving and surfaces. removing dust, cobwebs and debris. Tidying up entryways, garages, and common areas. We ensure that the property will look clean, fresh and ready for showing, sale or auction.
4. How do I know what my items are worth?
Our team will provide a free evaluation during your consultation to help determine fair auction values.
5. What are your fees or commission rates?
Commission rates vary depending on the type of auction and items. We’ll go over all costs upfront so there are no surprises.
6. How can I participate in an auction?
You can register as a bidder on our website, attend live auctions, or participate in online bidding (when available).
7. When and how do sellers get paid?
Sellers are typically paid within 7 business days after the auction, once payment from buyers has cleared.
8. Can you auction real estate?
Yes, we specialize in real estate auctions and work with property owners to maximize exposure and competitive bidding.
9. Do you handle advertising and promotion?
Absolutely! We market each auction through online platforms, social media, and traditional advertising to reach the widest audience possible.
10. What happens to items that don’t sell?
Unsold items may be re-listed in a future auction, returned to the seller, or included in clean-out services depending on your preference.